Sign Up For A High-Risk Payment Gateway For Tech Support

The Industry

Tech support businesses, like any other, need to be able to process payments to function. They provide an important service, but banks often leave them to fight an uphill battle anyway, requiring the introduction of high-risk payment gateways for tech support and similar businesses. Affected businesses within the industry include:

• Network Security Troubleshooters
• Browser and Email Support
• “Help Desk” IT Services for equipment like printers and scanners
• Data Storage Providers
• Hardware and Router Configuration
• Social Media Assistance
• Technology Repair Services
• PC Optimization
• Mac Or PC Security Services
• And more.

This is because banks often consider them “high-risk” for a few reasons. For one, the industry is full of fraud. Scammers pretending to be tech support personnel contact would-be victims, trick them into believing that there is a problem with their computer, and demand money to “fix it”. Many of them claim to be from well-known tech companies like Apple to earn trust. It may be easy for the younger, more tech-savvy generations to see through scams like this, but older generations have difficulty with it. A recent report from the Internet Crime Complaint Center stated that in 2020, 15,421 complaints related to Tech Support Fraud were submitted from victims in 60 countries totaling losses of over $146 million dollars, and at least 66 percent of the reported victims were age 60 or older.